Reflections: 2017 Edition
I made one last trip to Arnold yesterday morning to wrap up a successful 2017. This was the first full year that included the Minden office. When we purchased the office, Kristina and I knew that managing 3 offices would be a lot of work.
2017 was a smoothing out process. It was learning a routine year and getting into a groove. Three days in one town, two in another and a couple Saturday’s a month can be a real drain on resources and energy. Every day when I show up to the offices, the patients are really what make my day. I may not be able to get the results that I expect for everyone that steps foot in the offices, but the people are what make me keep come back.
If you know me even a little bit, you will know that my social life is pretty limited, so I look at my patients more as family and friends then I do patients and I thank them for that, all of my flaws and all.
Kristina and I knew that a learning curve was going to be necessary when purchasing a practice, but everything has gone fairly smooth on that end, minus a few insurance glitches, 2017 was relatively drama free for all of the offices. Purchasing new equipment and moving some around so that all of the offices offer the same services was a big point for me this year as I felt that I owed it to people to have consistency between offices. The new equipment has help save me and my body from further discomfort and it allows for patients optimal care. We hope to improve equipment as the years go as well.
The outside of the office in Minden was also updated to a clean look that fits my personality, some people still drive right by the office as it does look different from the last 30 years. We are proud of the updates and hope to put a little more signage of the building in the coming months.
The Arnold office is the one that continues to amaze Kristina and I. I have always said that if nobody showed up, then I would not continue to go, but ever since I started going to the small Sandhills town around 4.5 years ago, I have never been disappointed. I may not have a single appointment scheduled for the day but I continue to make the trek and patients always seem to show up, sometimes in droves. I was told that consistency matters and the Arnold office is a truth serum for that theory, I show up 2-3 Saturday’s a month and patients continue to come in, and for that we cannot thank you enough.
The Kearney office is, ole trusty for me. It’s my comfort zone. I live in Kearney, so I can go home for lunch and my wife is normally around in case I may need something in an emergency. Kearney continues to grow and is heavy with DOT/CDL Physicals. We hope to grow this service in Minden but I will continue to work and enjoy my Kearney days as I can be a little bit of a breather in my hectic day-to-day life.
Thinking back, outside of professional obligations, I can only think of about 4-5 days that I took off during 2017. I hope to change this in 2018 as I need to take better care of myself, so as a treat to myself, I am going to take January 2nd off in order to regroup for the year and hope to hit the ground running again on January 3rd.
As the calendar flips over to 2018, we hope to continue to grow all three locations and look forward to helping as many patients as we can. We cannot thank our patients enough in this incredible journey, Kristina and I took a leap of faith in 2013 and 2016 and we hope that it continues to pay off. We know that growth will be slower the more established I become but it is right on track for where we were hoping it would be.
I will continue to plug along treating patients, looking to add new services, performing insurance reviews, expanding DOT/CDL services and working on paying down debt. 2017 has been a huge stepping stone in this direction on all fronts and we hope that 2018 continues this path.
We look forward to a prosperous 2018 and hope that it brings the same to everyone.