When I say” come one, come all” I genuinely mean that. We get patients periodically that will say that they are no longer allowed to go back to their original chiropractor because they missed an appointment. They don’t have the correct insurance to see a specific chiropractor. The excuses are endless and 12 years into practice we have essentially heard them all, but I write this more as a promise and reminder to myself.
When I went into a healthcare field, I told myself that we were going to be a welcoming office for all walks of life, regardless of insurance types or how needy the patient can be. I took an oath when I went to school for this and I will continue to strive to make this my moral compass.
“Take care of your patients and your patients will take care of you.”
I’ve said this before, a lot of people don’t necessarily have a say as to what kind of insurance they have or certain life circumstances that happen. Life can come at you fast, appointments are forgotten but I don’t feel that should be a reason to never be welcomed back into an office again. We accept nearly every insurance that is offered in the state of Nebraska, including Medicare and Medicaid.
We have treated people in half-way houses, just getting out of prison, down on their luck, looking/searching for a job or career choice. Broken down vehicles and family situations arise and we totally understand this in the office. We accept walk-ins with the understanding that scheduled appointments will take president, but you are always welcome.
If I told you there was a limit as to what I would treat, I would once again be lying to you. We treat young and old alike, but we stick to a game plan with musculoskeletal conditions. If an internal discussion needs to be had, we can have it but the odds of me actively treating such conditions would be slim. I can guide people through options and certain providers but chiropractic treatment for diabetes is a little out of my realm, as it should be for the entire profession. I know my lane.
I have done this long enough to know my limits and what I am comfortable with. We may treat a little different than some providers and we are known to keep things simple from the start and build from a solid base. We won’t jump to options that we don’t think will fit a patient.
Acupuncture is a prime example, we have performed more acupuncture in the last year than I did in the first decade of practice combined. Some really cool results have followed but this is not a therapy for everyone, you need to fit a specific demographic or complaint. We don’t delve into smoking cessation or weight loss with this as some offices do, but I can promise you that if you give it an open minded try, you might be surprised.
Truck drivers and CDL drivers come in all shapes and sizes, we follow the FMCSA rules and won’t be sweet talked into a decision. Smelly and good looking truck drivers come under the same scrutiny but just know both are always welcome in our offices.
As I said earlier, this is more a reminder to myself to be a genuine human being, treat people how you would like to be treated and know that no matter what you are going through you will always be welcome in our offices.